Testing graduates at Lloyds TSB: How bank selects the people who will lead it into the future

Abstract

Purpose

To highlight the successful use by Lloyds TSB of online and paper‐based numerical‐reasoning tests to help to sift the high volume of applicants for its graduate program.

Design/methodology/approach

The article is based on an interview with Sally Cox, human‐resource manager for Lloyds TSB graduate management, and also includes details of the structure and content of the Lloyds TSB graduate program.

Findings

Administered automatically, the sophisticated online numerical reasoning test forms a seamless part of the bank's online application process. The paper‐based test, which is scored on a computer, is used at assessment centers to verify the candidates' online scores.

Practical implications

The article suggests key areas in which automation of the recruitment function could serve a useful purpose for large employers.

Originality/value

The article will be of value to human‐resource managers faced with the problem of dealing with a large number of applications for a small number of openings.

Citation

(2005), "Testing graduates at Lloyds TSB: How bank selects the people who will lead it into the future", Human Resource Management International Digest, Vol. 13 No. 1, pp. 12-14. https://doi.org/10.1108/09670730510576347