An integrated model of error management

David W. Gillingham (Director of Academic Affairs, The Dublin Institute of Technology, Dublin, Ireland)
José Blanco (Strategic Decisions Group, CRHD, Laurentian University, Ontario, Canada)
John H. Lewko (CRHD, Laurentian University, Ontario, Canada)

Disaster Prevention and Management

ISSN: 0965-3562

Publication date: 1 August 1997


Describes an integrated model of error management which includes: the external environment; the corporate environment; the manager and the managed; incident management; inquiries; and, learning from errors. Includes classification of error types with examples. By understanding this model organizations can improve their ability to manage error.



Gillingham, D., Blanco, J. and Lewko, J. (1997), "An integrated model of error management", Disaster Prevention and Management, Vol. 6 No. 3, pp. 186-190.

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Copyright © 1997, MCB UP Limited

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