Managing technology risks in the healthcare sector: disaster recovery and business continuity planning

Raja K. Iyer (Raja K. Iyer is Chief Architect at Security & Business Continuity Practice, Sprint Paranet, Addison, Texas, USA.)
Kakoli Bandyopadhyay (Kakoli Bandyopadhyay is Assistant Professor of Information Systems, Department of Information Systems and Analysis, Lamar University, Beaumont, Texas, USA.)

Disaster Prevention and Management

ISSN: 0965-3562

Publication date: 1 October 2000


The relentless onslaught of computers and communications technologies has recently descended on the healthcare industry. Fortunately, however, the utilization of technologies in healthcare delivery and administration could not be timelier because of the need to control escalating health costs. While the proliferation of information and communication technologies in healthcare, referred to as health management information systems (HMIS), is certainly long overdue in healthcare organizations (HCOs), it is important to recognize and be prepared for the vulnerabilities of these technologies to natural, technological, and man‐made disasters. This paper describes how HCOs have justifiably become dependent on HMIS and how these organizations may proactively plan for disasters which can impact on HMIS. A phased approach, referred to as the disaster recovery and business continuity (DRBC) planning model, is presented in the paper as an approach to develop and implement business continuity plans in HCOs.



Iyer, R. and Bandyopadhyay, K. (2000), "Managing technology risks in the healthcare sector: disaster recovery and business continuity planning", Disaster Prevention and Management, Vol. 9 No. 4, pp. 257-270.

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Copyright © 2000, MCB UP Limited

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