People ‐ the invisible asset
Tony Stapley
(Chartered Engineer with an honours degree in manufacturing and management. For the past 20 years he has been working as an operations executive in both the public and private sectors and now acts as a consultant in the development of learning organizations and the releasing of personal potential. He can be contacted at 24 Brighton Place, Portobello, Edinburgh EH15 ILJ. Tel: 0131 669 6895)
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Abstract
Introduces the concept of the “grey employee syndrome” and demonstrates how companies can help their employees to realize their true potential and at the same time reap the benefits of a motivated workforce. Stresses the importance of a supportive management and staff training in order to achieve continual improvement, comparing kaizen‐based and innovation‐based approaches. Gives case examples of company turnarounds as a consequence of becoming more process‐oriented rather than purely results‐based.
Keywords
Citation
Stapley, T. (1996), "People ‐ the invisible asset", Management Development Review, Vol. 9 No. 4, pp. 5-8. https://doi.org/10.1108/09622519610772184
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited