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Post‐incident support in practice

Melanie Lilley (Melanie Lilley is EAP Director at the FOCUS Counselling Consultancy, and may be contacted on 0181 441 9300, or fax: 0181 441 1577)

Management Development Review

ISSN: 0962-2519

Article publication date: 1 June 1996

247

Abstract

Being a potential victim of violent crime is an increasing hazard for staff of companies in certain sectors, especially late‐opening retail outlets, particularly those selling alcohol or drugs, and banks. Describes the specialized form of counselling referred to as post‐incident support, used by some companies concerned about the impact of incidents on their employees. Budgens Supermarkets and Thresher, Whitbread’s drinks retailing arm, have both used the service.

Keywords

Citation

Lilley, M. (1996), "Post‐incident support in practice", Management Development Review, Vol. 9 No. 3, pp. 33-35. https://doi.org/10.1108/09622519610772157

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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