TY  - JOUR
AB  - Suggests that team briefing, e‐mail and informal networks, while useful tools, do not necessarily solve the communication problem and details various steps that can be taken. Discusses three elements of a meeting: task, maintenance and process, which, in the right proportions, can make the meeting more effective. Maintains that keeping a balance between electronic and human communication is important, and meeting in pairs and sub‐groups will help to build relationships. Concludes that noticing colleagues and listening to what they say is an effective way of improving communications.
VL  - 9
IS  - 7
SN  - 0962-2519
DO  - 10.1108/09622519610153938
UR  - https://doi.org/10.1108/09622519610153938
AU  - Connolly Christopher
PY  - 1996
Y1  - 1996/01/01
TI  - Communication: getting to the heart of the matter
T2  - Management Development Review
PB  - MCB UP Ltd
SP  - 37
EP  - 40
Y2  - 2024/04/18
ER  -