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Acquiring knowledge and skills for twenty‐first century supervision

Kevin McManus (Quality Manager, Oak Harbor Freight Lines, USA.)

Management Development Review

ISSN: 0962-2519

Article publication date: 1 October 1995

1090

Abstract

Reviews skills for supervision in the twenty‐first century, tools for identifying current knowledge and skills, and a transformation learning plan. Essential new skills are based on the 12 key skills areas (KSAs). Identifies essential components of the KSA gap analysis, a daily task trade‐off plan, a three‐year learning plan and a daily personal vision message. These may need to be modified to fit a particular organization.

Keywords

Citation

McManus, K. (1995), "Acquiring knowledge and skills for twenty‐first century supervision", Management Development Review, Vol. 8 No. 5, pp. 18-24. https://doi.org/10.1108/09622519510771979

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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