TY - JOUR AB - This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09684879510082193. When citing the article, please cite: Jon Choppin, (1995), “TQM – what isnʼt it?”, Training for Quality, Vol. 3 Iss: 1, pp. 5 - 8. VL - 8 IS - 4 SN - 0962-2519 DO - 10.1108/09622519510094872 UR - https://doi.org/10.1108/09622519510094872 PY - 1995 Y1 - 1995/01/01 TI - Erratum T2 - Management Development Review PB - MCB UP Ltd SP - 6 EP - 9 Y2 - 2024/04/18 ER -