This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09684879510082193. When citing the article, please cite: Jon Choppin, (1995), “TQM – what isnʼt it?”, Training for Quality, Vol. 3 Iss: 1, pp. 5 - 8.
CitationDownload as .RIS
MCB UP Ltd
Copyright © 1995, MCB UP Limited