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The qualities of successful people

John Tschohl (John Tschohl is President of the Service Quality Institute, Minneapolis, Minnesota, USA)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 April 1999

5061

Abstract

Successful people are self‐motivated people. If you want to be successful, you must enjoy what you do and empower yourself to do it exceptionally well. Your work, and your life, is what you make it. Successful people share many characteristics. They are constantly learning how to do their jobs better and take responsibility for their own training in order to do so. They empower themselves, are self‐motivated, and take control of their lives, rather than waiting for someone else to lead them down the path to success. The first step, is to set a goal, then develop a plan to achieve that goal. The plan should include what you need to know to do your job better and to make yourself more promotable. Then look for training programs that will help you develop the skills necessary to succeed and to reach that goal. Take advantage of company training programs, if possible, but also look outside the company, including colleges, universities and vocation‐technical schools, and home study courses.

Keywords

Citation

Tschohl, J. (1999), "The qualities of successful people", Managing Service Quality: An International Journal, Vol. 9 No. 2, pp. 78-80. https://doi.org/10.1108/09604529910257885

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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