TY - JOUR AB - Britain’s Training and Enterprise Councils (TECs) have been in the forefront of action to encourage and enhance new business initiatives, to promote growth and prosperity, and to create jobs. Discusses how one regional TEC, covering Barnsley and Doncaster, undertook its journey to ISO 9000, indicating lessons learned along the way. VL - 7 IS - 4 SN - 0960-4529 DO - 10.1108/09604529710172980 UR - https://doi.org/10.1108/09604529710172980 AU - Fuller Peter AU - Khera Nav PY - 1997 Y1 - 1997/01/01 TI - The ISO and TECs: a strategic imperative T2 - Managing Service Quality: An International Journal PB - MCB UP Ltd SP - 175 EP - 178 Y2 - 2024/03/29 ER -