TY  - JOUR
AB  - Considers the UK Quality Award and its progress since its launch just over three years ago, and reflects on what it has achieved in that time. Provides a profile of the two 1996 winners together with brief notes on the five other short‐listed companies.
VL  - 7
IS  - 2
SN  - 0960-4529
DO  - 10.1108/09604529710161441
UR  - https://doi.org/10.1108/09604529710161441
AU  - Taylor Chris
PY  - 1997
Y1  - 1997/01/01
TI  - The UK Quality Award ‐ the 1996 winners and runners‐up
T2  - Managing Service Quality: An International Journal
PB  - MCB UP Ltd
SP  - 77
EP  - 79
Y2  - 2024/04/20
ER  -