TY  - JOUR
AB  - Indicates the importance of strong and stable work relationships, and how to establish and maintain these by means of three “representational systems”: auditory, visual, and kinesthetic. Concludes that strong working relationships often lead to a more productive work environment.
VL  - 6
IS  - 3
SN  - 0960-4529
DO  - 10.1108/09604529610115876
UR  - https://doi.org/10.1108/09604529610115876
AU  - Ellerman Jennifer S.
AU  - Kleiner Brian H.
PY  - 1996
Y1  - 1996/01/01
TI  - How to establish rapport with others
T2  - Managing Service Quality: An International Journal
PB  - MCB UP Ltd
SP  - 39
EP  - 42
Y2  - 2024/09/19
ER  -