Managing pollution efforts: how to turn pollution into profits ‐ part 1

D. Keith Denton (D. Keith Denton is based at The Department of Management at Southwest Missouri State University, Springfield, Missouri, USA)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Publication date: 1 April 1996

Abstract

Contends that the environment is the vehicle to greater profits in the 1990s. States that organizations should comply with customer demands, and recent surveys show consumers are willing to pay more for environmentally‐friendly products. Covers areas such as managing vs. controlling pollution, cost minimization and life‐style costing. Concludes that waste and pollution reduction can cut costs and thus increase revenue.

Keywords

Citation

Denton, D. (1996), "Managing pollution efforts: how to turn pollution into profits ‐ part 1", Managing Service Quality: An International Journal, Vol. 6 No. 2, pp. 26-29. https://doi.org/10.1108/09604529610109729

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Publisher

:

MCB UP Ltd

Copyright © 1996, MCB UP Limited

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