Contends that the environment is the vehicle to greater profits in the 1990s. States that organizations should comply with customer demands, and recent surveys show consumers are willing to pay more for environmentally‐friendly products. Covers areas such as managing vs. controlling pollution, cost minimization and life‐style costing. Concludes that waste and pollution reduction can cut costs and thus increase revenue.
Denton, D. (1996), "Managing pollution efforts: how to turn pollution into profits ‐ part 1", Managing Service Quality: An International Journal, Vol. 6 No. 2, pp. 26-29. https://doi.org/10.1108/09604529610109729Download as .RIS
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