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Changing Token Joint Working into Successful Service Partnership

Tony Rounthwaite (MBA DipCIM DipMRS and based on his research findings are planned. He can be contacted through Northamptonshire County Council, County Hall, Northampton NN1 1DN, UK, where he is leader of the Liberal Democrat group on Northamptonshire County Council. He is also author of Multi Agency Partnership – A User’s Guide, published by the Local Government Management Board in January 1994.)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 April 1994

510

Abstract

Examines in detail multi‐agency provision (MAP), which is now common in public services. The public service sector is being turned upside down and it is important to have a properly‐designed approach from beginning to end. Shows that MAP can be developed within a TQM framework provided that all the necessary prerequisites are applied.

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Citation

Rounthwaite, T. (1994), "Changing Token Joint Working into Successful Service Partnership", Managing Service Quality: An International Journal, Vol. 4 No. 2, pp. 51-54. https://doi.org/10.1108/09604529410796233

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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