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Tackling “Uneven Development” To Provide Effective Multi‐agency Provision

Tony Rounthwaite (Can be contacted through Northamptonshire Country Council, Country Hall, Northampton NN1 1DN, UK, where he is leader of the Liberal Democrat Group. He is also author of Multi Agency Partnership – A User’s Guide, published by the Local Government Management Board, January 1994.)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 October 1994

237

Abstract

The third in a series on the difficulties encountered in the fragmentation of the health service and private contracts, addresses the problems of communication and uneven development of different services. Considers the dangers involved in determining common standards and proposes the use of total quality multi‐agency provision (TQMAP) to reach a shared focus. Illustrates this method with some models of “catching up”, and concludes that co‐operation is reliant on others.

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Citation

Rounthwaite, T. (1994), "Tackling “Uneven Development” To Provide Effective Multi‐agency Provision", Managing Service Quality: An International Journal, Vol. 4 No. 5, pp. 39-41. https://doi.org/10.1108/09604529410068475

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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