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Recognizing a fair day′s work

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 June 1992

Abstract

Discusses the correct implementation of recognition systems in the light of the delivery of outstanding quality and customer service. Outlines the systems implemented by Hibritech Inc., Moore Business Forms and Chevron UK.

Keywords

Citation

Robinson, A. (1992), "Recognizing a fair day′s work", Managing Service Quality: An International Journal, Vol. 2 No. 6, pp. 335-338. https://doi.org/10.1108/09604529210029614

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited