Discusses the advantages of and necessity for teamwork in a Total Quality Management programme.
Hillman, P. (1992), "Viewpoint Individuals are rarely perfect but sometimes a team can be", Managing Service Quality: An International Journal, Vol. 2 No. 5, pp. 245-246. https://doi.org/10.1108/09604529210029434Download as .RIS
MCB UP Ltd
Copyright © 1992, MCB UP Limited