TY - JOUR AB - Describes how Motorola has achieved further success through a comprehensive quality programme aimed at reā€educating the total workforce. Explains how the company has learnt that the change in attitudes are a forerunner to Six Sigma quality and success in the global market. VL - 2 IS - 4 SN - 0960-4529 DO - 10.1108/09604529210029353 UR - https://doi.org/10.1108/09604529210029353 AU - Delsanter Judith PY - 1992 Y1 - 1992/01/01 TI - Six sigma T2 - Managing Service Quality: An International Journal PB - MCB UP Ltd SP - 203 EP - 206 Y2 - 2024/04/24 ER -