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Six sigma

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 April 1992

Abstract

Describes how Motorola has achieved further success through a comprehensive quality programme aimed at re‐educating the total workforce. Explains how the company has learnt that the change in attitudes are a forerunner to Six Sigma quality and success in the global market.

Keywords

Citation

Delsanter, J. (1992), "Six sigma", Managing Service Quality: An International Journal, Vol. 2 No. 4, pp. 203-206. https://doi.org/10.1108/09604529210029353

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited