Six sigma
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 April 1992
Abstract
Describes how Motorola has achieved further success through a comprehensive quality programme aimed at re‐educating the total workforce. Explains how the company has learnt that the change in attitudes are a forerunner to Six Sigma quality and success in the global market.
Keywords
Citation
Delsanter, J. (1992), "Six sigma", Managing Service Quality: An International Journal, Vol. 2 No. 4, pp. 203-206. https://doi.org/10.1108/09604529210029353
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited