TY  - JOUR
AB  - Outlines the situation regarding European management technology, comparing current systems in Europe with contemporary businesses in Japan and the USA. Discusses in brief the development of management technology in Europe, Japan and America since the end of the Second World War, and stresses the urgency behind the European need to close the gap. Describes some Japanese management practices and explains why Europeans are further behind than the Americans. Suggests that the problem has two faces: corporate required development and self‐development and concludes that European managers must learn to act on their own initiative to increase their managerial know‐how.
VL  - 2
IS  - 2
SN  - 0960-4529
DO  - 10.1108/09604529210029083
UR  - https://doi.org/10.1108/09604529210029083
AU  - Diffin Murray
PY  - 1992
Y1  - 1992/01/01
TI  - Closing the gap
T2  - Managing Service Quality: An International Journal
PB  - MCB UP Ltd
SP  - 77
EP  - 79
Y2  - 2024/04/25
ER  -