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Keeping the “dream” in mind is indispensable for successful leadership

Yoshio Kondo (Professor Emeritus of Kyoto University, Kyoto, Japan.)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 June 2002

952

Abstract

Everyone knows that fully displaying leadership is indispensable for successful work. Leadership is an abstract concept, and we should try to pin it down in concrete forms and actually put it into effect. Leadership in the present participative society means to convince one’s subordinates to accept the group’s common aims or “dream” and to go all out to achieve it. Then, the specific functions of leadership include persuading subordinates to accept the common aims of the group and agree that they are worthwhile, displaying tenacity and patience while the goals are being approached, and guiding, developing and encouraging subordinates. The common aims should be appealing, attractive, helpful and adventurous. Quality is thought to satisfy these conditions of common aims, and it is impossible to speak of them without talking about quality.

Keywords

Citation

Kondo, Y. (2002), "Keeping the “dream” in mind is indispensable for successful leadership", Managing Service Quality: An International Journal, Vol. 12 No. 3, pp. 146-150. https://doi.org/10.1108/09604520210429204

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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