The role of quality in pharmaceutical care management

Abstract

Pharmaceutical care has caused considerable attention in the pharmacy literature, because this concept alters the care and services that pharmacists provide to the public. In the pharmaceutical care concept, pharmacists must ultimately accept their responsibility not only to dispense drugs but also to identify, correct and prevent drug‐related problems. Pharmaceutical care represents a significant transition in the profession of pharmacy, where the primary focus is the patient and outcomes of care rather than the distribution of drug products. This article evaluates the concept of pharmaceutical care as a standard of quality care for many hospital pharmacy practices. As pharmacy directors accept this concept and pharmacists begin to provide pharmaceutical care, it is important to elaborate the concept further.

Citation

Al‐Shaqha, W.M.S. and Zairi, M. (2001), "The role of quality in pharmaceutical care management", Managing Service Quality: An International Journal, Vol. 11 No. 1, pp. 32-39. https://doi.org/10.1108/09604520110365936