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Third party logistics services: a Singapore perspective

Rohit Bhatnagar (Nanyang Business School, Nanyang Technological University, Singapore,)
Amrik S. Sohal (Department of Management, Monash University, Victoria, Australia, and)
Robert Millen (College of Business Administration, Northeastern University, Boston, Massachusetts, USA)

International Journal of Physical Distribution & Logistics Management

ISSN: 0960-0035

Article publication date: 1 November 1999

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Abstract

Focusses on three constructs that we believe are the primary determinants of the future usage of third party logistics services. These constructs are: extent of use of the third party logistics services; decision making process for choosing contract logistics services provider; and impact of the usage of contract logistics services on the organisation. An empirical research was carried out in Singapore to study the impact of these three factors on the future usage of third party logistics services in Singapore. Results based on an analysis of data relating to 126 Singapore‐based firms indicate that most users of these services are satisfied with their providers and believe that this has led to positive developments within the organisation. With a high current level of satisfaction, a large number of these firms are likely to increase their usage of contract logistics services moderately or substantially.

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Citation

Bhatnagar, R., Sohal, A.S. and Millen, R. (1999), "Third party logistics services: a Singapore perspective", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 9, pp. 569-587. https://doi.org/10.1108/09600039910287529

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MCB UP Ltd

Copyright © 1999, MCB UP Limited