Information technology influences on world class logistics capability
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 1 February 1997
Abstract
Information technology has been among the foremost topics within the logistics literature of recent years. However, there has been little empirical evidence relating logistics information system (LIS) capabilities to logistics competence. Seeks to close this gap in the research, identify particular LIS capabilities that contribute most to logistics competence, and develop an understanding of the relationship between LIS development strategy and logistics competence. A review of the LIS literature identifies relevant issues. The research findings suggest four conclusions: world class firms perceive both their logistics operating and planning systems as highly capable; internally controlled characteristics generally receive higher evaluations than criteria requiring external co‐ordination; overall logistics competence is primarily influenced by logistics operating timeliness, usage driven formatting, and flexibility; and LIS development strategy does not significantly influence performance evaluations.
Keywords
Citation
Closs, D.J., Goldsby, T.J. and Clinton, S.R. (1997), "Information technology influences on world class logistics capability", International Journal of Physical Distribution & Logistics Management, Vol. 27 No. 1, pp. 4-17. https://doi.org/10.1108/09600039710162259
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited