Logistics and interdepartmental integration

Kenneth B. Kahn (Georgia Institute of Technology School of Management, Atlanta, Georgia, USA)
John T. Mentzer (The University of Tennessee, Department of Marketing, Logistics, and Transportation, College of Business Administration, Knoxville, Tennessee, USA)

International Journal of Physical Distribution & Logistics Management

ISSN: 0960-0035

Publication date: 1 October 1996


Suggests that while integration is a term that logistics discusses in an interorganizational context, integration within an interdepartmental integration is not as prevalent. Consequently, a common definition for “integration” is lacking. Literature has provided three characterizations: integration represents interaction or communication activities; integration consists of collaborative activities between departments; and integration is a composite of interdepartmental intraction and interdepartmental collaboration. Adopting the composite view, prescribes that managers and researchers consider integration to be a multidimensional process. Proposes a model is based on this perspective to suggest that different logistics situations will require varying degrees of integration via interaction and collaboration. Managerial implications are discussed for each situation.



Kahn, K.B. and Mentzer, J.T. (1996), "Logistics and interdepartmental integration", International Journal of Physical Distribution & Logistics Management, Vol. 26 No. 8, pp. 6-14. https://doi.org/10.1108/09600039610182753

Download as .RIS




Copyright © 1996, MCB UP Limited

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
To rent this content from Deepdyve, please click the button.
If you think you should have access to this content, click the button to contact our support team.