Erratum
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 1 May 1994
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb038865. When citing the article, please cite: WILLIAM WAGNER, (1972), “Managing customer complaints in distribution”, International Journal of Physical Distribution, Vol. 2 Iss: 3, pp. 126 - 131.
Citation
(1994), "Erratum", International Journal of Physical Distribution & Logistics Management, Vol. 24 No. 4, pp. 11-17. https://doi.org/10.1108/09600039410757595
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited