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Logistics Performance: Definition and Measurement

Garland Chow (Associate Professor in the Faculty of Commerce and Business Administration, University of British Columbia, Vancouver, Canada.)
Trevor D. Heaver (Professor in the Faculty of Commerce and Business Administration, University of British Columbia, Vancouver, Canada.)
Lennart E. Henriksson (Research Associate in the Faculty of Commerce and Business Administration, University of British Columbia, Vancouver, Canada.)

International Journal of Physical Distribution & Logistics Management

ISSN: 0960-0035

Article publication date: 1 February 1994

24348

Abstract

Concerns the definition and measurement of performance in logistics research. A review of the literature reveals a variety of constraints which make it difficult to draw broad inferences from the literature about the relationship between a given logistics strategy and performance. Discusses low logistics performance has been and could be conceptualized, operationally defined, measured and utilized. The limitations of alternative research designs and performance measures are revealed. Recommendations are made to improve the quality of future research.

Keywords

Citation

Chow, G., Heaver, T.D. and Henriksson, L.E. (1994), "Logistics Performance: Definition and Measurement", International Journal of Physical Distribution & Logistics Management, Vol. 24 No. 1, pp. 17-28. https://doi.org/10.1108/09600039410055981

Publisher

:

MCB UP Ltd

Copyright © 1994, MCB UP Limited

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