The literature on the role of purchasing in logistics is first reviewed. No comprehensive framework is available that addresses both operational and behavioural components. The necessary features are described of such a framework which will provide the basis for determining the relationship between the costs of quality and effective management of the purchasing process.
Novack, R.A. (1991), "Industrial Purchasing: A Managerial Model of Corporate Quality Planning, Management and Control", International Journal of Physical Distribution & Logistics Management, Vol. 21 No. 1, pp. 3-12. https://doi.org/10.1108/09600039110136777
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