TY  - JOUR
AB  - Purpose– The purpose of this paper is to investigate and quantify the impact of delivery restrictions on costs and environmental performance for a distribution operation.Design/methodology/approach– Data were gathered from a company and several scenarios with varying delivery restrictions were investigated.Findings– The results show significant reductions in cost and environmental impacts are achieved when restrictions are relaxed. However, the research also highlighted the importance of adopting a supply chain (SC) approach to the removal of restrictions and the need for public/private sector cooperation.Research limitations/implications– The case study is based on one company only. However, the company performs many trips each day to many different customers.Practical implications– The paper provides insight into the scope for change in the SC decision‐making processes in order to reduce environmental impacts (and identifies limitations).Originality/value– The paper is a contribution to better understanding the importance of logistics decisions and not only transport when considering urban freight problems.
VL  - 41
IS  - 9
SN  - 0960-0035
DO  - 10.1108/09600031111175843
UR  - https://doi.org/10.1108/09600031111175843
AU  - Browne Michael
AU  - Gomez Mireia
ED  - Jacques Colin
ED  - Dominique Estampe
PY  - 2011
Y1  - 2011/01/01
TI  - The impact on urban distribution operations of upstream supply chain constraints
T2  - International Journal of Physical Distribution & Logistics Management
PB  - Emerald Group Publishing Limited
SP  - 896
EP  - 912
Y2  - 2024/09/18
ER  -