A practical theory of motivation applied to hotels

Darren Lee‐Ross (Lecturer in Tourism and Hospitality Management, Southern Cross University, Coffs Harbour, NSW, Australia)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Publication date: 1 April 1998

Abstract

Examines the reliability of Hackman and Oldham’s (1974) Job Diagnostic Survey (JDS) and the validity of their Job Characteristics Model (JCM) among seasonal hotel workers in the UK. In general, reliability scores supported the validity of the JDS. A simple technique for job data analysis is outlined together with some practical recommendations for use of the JDS in hotels.

Keywords

Citation

Lee‐Ross, D. (1998), "A practical theory of motivation applied to hotels", International Journal of Contemporary Hospitality Management, Vol. 10 No. 2, pp. 68-74. https://doi.org/10.1108/09596119810207219

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Publisher

:

MCB UP Ltd

Copyright © 1998, MCB UP Limited

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