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Sexual harassment issues in the hospitality industry

David Gilbert (Reader in Tourism Marketing at the University of Surrey, Guildford, UK)
Yvonne Guerrier (Professor, Business School, South Bank University, London, UK)
Jonathan Guy (Affiliation)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 April 1998

12442

Abstract

Sexual, racial and other forms of harassment may create a devastating impact on individuals affected and can lead to severe loss of morale and efficiency. Examines issues surrounding this sensitive area which relate to legal definition, organisational policies in general and the hospitality industry specifically. Provides evidence of the current views on sexual harassment of hospitality industry personnel directors. Examines issues of hospitality service staff, encouraged to sell “sexuality” or “flirt” as a job requirement.

Keywords

Citation

Gilbert, D., Guerrier, Y. and Guy, J. (1998), "Sexual harassment issues in the hospitality industry", International Journal of Contemporary Hospitality Management, Vol. 10 No. 2, pp. 48-53. https://doi.org/10.1108/09596119810207183

Publisher

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MCB UP Ltd

Copyright © 1998, MCB UP Limited

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