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Town house hotels ‐ an emerging sector

Roger J. Callan (Acting Head of Department, Department of Hotel Catering and Tourism Management, The Manchester Metropolitan University, Manchester, UK)
Ruth Fearon (Guest Relations Officer, Grosvenor House Hotel, London, UK)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 July 1997

3969

Abstract

Town house hotels are a small but expanding segment of the UK hotel sector. Little has been published about them and the article sets out to provide a background and some characteristics of the sector. Indicates definitions together with some assessment of the size of the sector. Presents operational characteristics such as food and beverage services, security, design, staffing and pricing strategies. Considers marketing approaches, as well as the question of hotel classification and grading. Concludes that recent developments indicate a continued growth of a product which aims to differentiate itself from its competitors by personal service and good value.

Keywords

Citation

Callan, R.J. and Fearon, R. (1997), "Town house hotels ‐ an emerging sector", International Journal of Contemporary Hospitality Management, Vol. 9 No. 4, pp. 168-175. https://doi.org/10.1108/09596119710185855

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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