TY - JOUR AB - Looks at the principal causes and consequences of the promotion to what can no longer be viewed as a complete vacuum: women in positions of general management. Focuses on the views of four female general managers in different international hotel groups. From an analysis of their experience and views concludes that potential for women holders of these senior positions is significant, though the industry appears unwilling to make specific “concessions” to use this largely latent labour resource. VL - 9 IS - 5/6 SN - 0959-6119 DO - 10.1108/09596119710172624 UR - https://doi.org/10.1108/09596119710172624 AU - Maxwell Gillian A. PY - 1997 Y1 - 1997/01/01 TI - Hotel general management: views from above the glass ceiling T2 - International Journal of Contemporary Hospitality Management PB - MCB UP Ltd SP - 230 EP - 235 Y2 - 2024/04/25 ER -