Hotel general management: views from above the glass ceiling

Gillian A. Maxwell (Senior Lecturer, Department of Hospitality, Tourism and Leisure Management, Glasgow Caledonian University, Glasgow, UK)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Publication date: 1 September 1997


Looks at the principal causes and consequences of the promotion to what can no longer be viewed as a complete vacuum: women in positions of general management. Focuses on the views of four female general managers in different international hotel groups. From an analysis of their experience and views concludes that potential for women holders of these senior positions is significant, though the industry appears unwilling to make specific “concessions” to use this largely latent labour resource.



Maxwell, G.A. (1997), "Hotel general management: views from above the glass ceiling", International Journal of Contemporary Hospitality Management, Vol. 9 No. 5/6, pp. 230-235.

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Copyright © 1997, MCB UP Limited

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