Policy dimensions of human resource management in the tourism and hospitality industries
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 1 September 1997
Abstract
Develops the view that human resource management is a central strategic and operational concern within the tourism and hospitality industries, with implications for quality and market positioning of tourism at local, regional and national levels. Suggests that all stakeholders, be they public or private sector, visitor or host community, would benefit from a close integration of human resource, labour market and education policies. Presents two studies which substantiate this view: one which generally examines policies for human resource development, and another which addresses the policy issues involved.
Keywords
Citation
Baum, T., Amoah, V. and Spivack, S. (1997), "Policy dimensions of human resource management in the tourism and hospitality industries", International Journal of Contemporary Hospitality Management, Vol. 9 No. 5/6, pp. 221-229. https://doi.org/10.1108/09596119710172615
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited