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Organizational trend analysis of the hospitality industry: preparing for change

Shane C. Blum (Research Manager (North America) Worldwide Hospitality and Tourism Trends, William F. Harrah College of Hotel Administration, University of Nevada, Las Vegas, USA)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 December 1996

15120

Abstract

Examines aspects of change as reflected by articles published in the Hospitality Research Journal during the seven‐year period from 1989‐1995. Discusses how change (demographic, technological, societal, legal, cultural or ethical) is likely to influence the industry in relation to six themes: human resource management, service quality, hospitality education, the food service sector, strategic management and legislation. Summarizes sub‐themes and observations with reference to the likely impact of change on the industry in the medium term.

Keywords

Citation

Blum, S.C. (1996), "Organizational trend analysis of the hospitality industry: preparing for change", International Journal of Contemporary Hospitality Management, Vol. 8 No. 7, pp. 20-32. https://doi.org/10.1108/09596119610152023

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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