Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation

Abstract

States that the development of classification and grading schemes for hotels and other accommodation in the UK is an important activity which affects customers and practitioners alike. In the light of evidence of a low take‐up of the English Tourist Board (ETB) Crown Classification system, reviews some of the major issues in developing an effective hotel classification system and reports feedback from the perspective of properties of bed and breakfast operations.

Citation

Ingram, H. (1996), "Classification and grading of smaller hotels, guesthouses and bed and breakfast accommodation", International Journal of Contemporary Hospitality Management, Vol. 8 No. 5, pp. 30-34. https://doi.org/10.1108/09596119610126130