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Employee perceptions of the hotel sector in the People’s Republic of China

Jeremy R. Huyton (Director of International Liaison, Birmingham College of Food, Tourism and Creative Studies, Birmingham, UK)
John Sutton (Lecturer, Hong Kong Polytechnic University, Hong Kong)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 February 1996

3797

Abstract

With the ever‐critical travelling public now venturing throughout China, not only does China need hotel staff, it needs staff who are trained to international standards. Looks at job satisfaction indicators for the hotel sector in China as perceived by local employees. Also examines the disparity between what staff expect and what they actually think they get in the way of satisfaction.

Keywords

Citation

Huyton, J.R. and Sutton, J. (1996), "Employee perceptions of the hotel sector in the People’s Republic of China", International Journal of Contemporary Hospitality Management, Vol. 8 No. 1, pp. 22-28. https://doi.org/10.1108/09596119610108617

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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