Work stress and personality measures among hospitality industry employees

Abstract

Examines mood state stress responses among a sample of Australian hospitality industry employees, together with relevant personality and attitudinal measures. Finds that high work satisfaction was associated with the major prominent mood states of cheerfulness and enthusiasm, whereas low work satisfaction was associated with miserableness as an ongoing mood state.

Citation

Ross, G.F. (1995), "Work stress and personality measures among hospitality industry employees", International Journal of Contemporary Hospitality Management, Vol. 7 No. 6, pp. 9-13. https://doi.org/10.1108/09596119510095334