Hotel groups have expanded extensively over recent years, with key players now operating on a global basis. Presents a critical evaluation of the literature relating to the internationalization of hotel groups and previous success studies and prescriptive strategic management models in relation to multinational hotel groups. Addresses issues which include the measurement of internationalization, overreliance of profitability as a single measure of success and the dominance of western business cultures. Forwards proposals for a research framework designed specifically to investigate success in international hotel groups and to emphasize the need for “holistic” approach. Recognizes the need to research success using a multidisciplinary framework.
Burgess, C., Hampton, A., Price, L. and Roper, A. (1995), "International hotel groups: what makes them successful", International Journal of Contemporary Hospitality Management, Vol. 7 No. 2/3, pp. 74-80. https://doi.org/10.1108/09596119510080664
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