Training: quantifying the financial benefits

Abstract

Outlines a step‐by‐step procedure to evaluate both the costs and the benefits of any training proposal. The evaluation permits owners and managers to make informed decisions about appropriate training methods. The operator is often forced to choose between informal on‐the‐job training and structured off‐the‐job training. Utilizes a financial analysis model for identifying the dollar value of both performance and training. Compares benefits and costs of two different training approaches side‐by‐side to identify the method that will deliver the maximum financial benefit.

Citation

Clements, C.J. and Josiam, B.M. (1995), "Training: quantifying the financial benefits", International Journal of Contemporary Hospitality Management, Vol. 7 No. 1, pp. 10-15. https://doi.org/10.1108/09596119510078162