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Quality Management in the Hospitality Industry: Part 3. Recent Developments

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 January 1993

1573

Abstract

This third and final article in a review series covers the literature relating to modern developments in quality measurement and management. It carries on the themes developed in the previous two articles and to some extent explores the way these aspects are interrelated. This review ends with an overview of the series and likely future implications for research and practice in hospitality management.

Keywords

Citation

Johns, N. (1993), "Quality Management in the Hospitality Industry: Part 3. Recent Developments", International Journal of Contemporary Hospitality Management, Vol. 5 No. 1. https://doi.org/10.1108/09596119310026242

Publisher

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MCB UP Ltd

Copyright © 1993, MCB UP Limited

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