Motivational Preferences of Caribbean Hotel Workers: An Exploratory Study

Abstract

Examines the motivational preferences of Caribbean hotel workers and the impact of individual differences on these preferences by questionnaire. Two‐hundred‐and‐twenty‐five workers from seven hotels in the Bahamas ranked ten factors according to how they motivated them on the job. In general, the hotel workers in this study were motivated most by higher wages. However, differences in age, organizational level and number of years in the same position also influenced workers′ motivational preferences. Suggests that Caribbean hotel managers need to implement creative monetary incentive programmes for their employees while, at the same time, developing different motivational strategies for different groups of workers.

Citation

Charles, K.R. and Marshall, L.H. (1992), "Motivational Preferences of Caribbean Hotel Workers: An Exploratory Study", International Journal of Contemporary Hospitality Management, Vol. 4 No. 3. https://doi.org/10.1108/09596119210014237