Work Attitudes and Management Values: The Hospitality Industry

Abstract

Examines the relationships among a set of management values, a set of tourism and hospitality industry job adaption/advancement strategies, measures of the work ethic and a range of socio‐demographic measures within a sample of Australian high school students from a major tourism host community. Most students would elect to gain further qualifications and skills in order to obtain a better position within the tourism and hospitality industry. Most students regarded as important the need for management to require employees to: achieve highly; maintain amicable relationships with fellow workers; demonstrate autonomy in their job performance; and abide by sufficient regulations and rules for the smooth running of the enterprise. Explores the implications of the study for the tourism and hospitality industry.

Citation

Ross, G.F. (1992), "Work Attitudes and Management Values: The Hospitality Industry", International Journal of Contemporary Hospitality Management, Vol. 4 No. 3. https://doi.org/10.1108/09596119210014200