Focuses on the information needs of hospitality managers in the context of increasing European integration. Notes that any gains associated with the completion of the Single European Market will not materialize unless there are adequate sources of information available to firms; a point recognized by the European Commission and each of the European Community′s member states. Briefly discusses recent surveys which have identified British managers′ awareness of European developments. Reviews a range of sources of information – official, non‐official, commercial and non‐commercial – available to hospitality managers. Concludes by pointing to a shortfall in industry‐specific literature which might hinder the ability of hospitality businesses to respond effectively to the new challenging environment.
Thomas, R. (1992), "1992 and the Hospitality Industry: A Review of Information Provision", International Journal of Contemporary Hospitality Management, Vol. 4 No. 2. https://doi.org/10.1108/09596119210010394Download as .RIS
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