The recruitment policy of sales management in the hospitality industry is studied. To gather information contact was made by mail with managers who have direct responsibility for recruitment and training. In addition, recruitment advertisements were surveyed to provide further evidence of industry practice. The results show that only a small number of companies adhere to a systematic selection process.
Gilbert, D.C. and Georgiou, P. (1991), "Recruiting Sales Managers for the UK Hospitality Industry", International Journal of Contemporary Hospitality Management, Vol. 3 No. 2. https://doi.org/10.1108/09596119110138565
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