Managing Variety in the Hospitality Operations Environment
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 1 February 1991
Abstract
Checklist questions asked of operations managers in the hotel industry regarding potential sources of variety are set out, including Human/Financial/ Material/Equipment/Time and Space Resources and Operational Methods, with the object of eliminating undesirable variety.
Keywords
Citation
Brotherton, B. and Coyle, M. (1991), "Managing Variety in the Hospitality Operations Environment", International Journal of Contemporary Hospitality Management, Vol. 3 No. 2. https://doi.org/10.1108/09596119110135874
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited