TY  - JOUR
AB  - The nature of the hospitality industry makes particular demands
upon its managers. Studies of personality characteristics provide little
help in their education and development. It is more constructive to
place emphasis on the balance of general attributes required of the
successful manager. People are both a major resource and part of the
finished product that the customer is paying for. This emphasises the
importance of the social and human skills as a central focus of
education and development of hotel managers.
VL  - 3
IS  - 1
SN  - 0959-6119
DO  - 10.1108/09596119110003960
UR  - https://doi.org/10.1108/09596119110003960
AU  - Mullins Laurie
AU  - Davies Ian
PY  - 1991
Y1  - 1991/01/01
TI  - What Makes for an Effective Hotel Manager?
T2  - International Journal of Contemporary Hospitality Management
PB  - MCB UP Ltd
Y2  - 2024/04/25
ER  -