Talent management in hospitality: graduate career success and strategies

Bernadette Scott (Division of Cultural Business, Caledonian Business School, Glasgow Caledonian University, Glasgow, UK)
Sheetal Revis (Division of Cultural Business, Caledonian Business School, Glasgow Caledonian University, Glasgow, UK)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Publication date: 3 October 2008

Abstract

Purpose

This paper aims to provide a selective bibliographic review of developments in career management and in particular, notions of talent from both an organizational and hospitality graduate perspective. It also aims to embrace the recruitment, retention and progression of talent across an industry, where success is ultimately dependent on the capabilities of employees to deliver at the point of service.

Design/methodology/approach

A thematic analysis has been undertaken of selected bibliographies as they contribute to current thinking in the area of graduate careers and talent management in the hospitality industry.

Findings

Emergent themes have provided a framework to aid a deeper understanding of implications and practical applications. It concludes the need for committed, professional, motivated and developed graduates in the attainment of immediate and long‐term objectives, so crucial for hospitality organizations, to combat retention issues.

Practical implications

Informs the potential of talent management as a driver of competitive advantage, within an industry where investment in people is a priority to ensure quality of service provision.

Originality/value

The paper provides an applied perspective on the management of talent within hospitality, highlighting the need for increased industry‐wide recognition and adoption.

Keywords

Citation

Scott, B. and Revis, S. (2008), "Talent management in hospitality: graduate career success and strategies", International Journal of Contemporary Hospitality Management, Vol. 20 No. 7, pp. 781-791. https://doi.org/10.1108/09596110810897600

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.